Auctioneer can upload .ppt, .doc .pdf, .xls, .jpg and .zip files. There is a size limit of 2 MB for each document. Only one document can be uploaded for a particular field. In case, multiple documents are required to be uploaded, bidder can upload a single zip file containing multiple documents.
1) One user / bank login should be done in one browser.
2) If the user tries to login with another credential in the same browser but in other tab, it may lead to issues. So use only one tab of one browser.
3) If there are any issues in the auction/bidding screen, please refresh and check if everything is fine (username, auction details, etc). If not, please logout and relogin.
4) Sometimes the above issue comes due to the browser cache issue. So it is always better to clean/clear the cache.